Please read these terms carefully before using our services. By accessing our site and booking our services, you agree to these rules.
Payless Los Cabos provides ground transportation and traveler assistance services in the Los Cabos region of Mexico. Our services include airport transfers, private excursions, and reservation-based travel. The exact details of each service are specified at the time of booking confirmation.
The client agrees to provide accurate information when booking (name, date, pickup location). Payless Los Cabos agrees to provide punctual and safe service, in accordance with the description of the chosen package. In the event of significant delays due to exceptional circumstances (weather, strikes, road conditions), our liability is limited to a refund for the affected trip.
Payless Los Cabos cannot be held responsible for indirect losses or damages (luggage, personal items, missed connections) occurring during transport. Our maximum liability is limited to the total amount of the booking. Claims must be submitted in writing within 7 days of the service.
Cancellations made at least 48 hours before departure are entitled to a full refund. Between 24 and 48 hours, a 50% refund is granted. Less than 24 hours or in case of no-show, no refund is due. Refunds are processed within 10 business days.
We reserve the right to modify these terms at any time. The new terms apply to any booking made after their publication on this page. Customers who have already booked will be notified by email of significant changes.
For any questions regarding these terms, please contact us at avenue de Renaud, by phone at +33 8 16 19 52 14 or by email at info@paylessloscabos.com. We respond within 48 business hours.